Terms and Conditions

Eligibility and your account

You must be of legal gambling age in your province of residence and permitted by local law to take part before an account can be approved or funded.

Each member may hold a single account for personal, non-commercial use, and you are solely responsible for safeguarding your login details and keeping your registered information current.

FortunePlay Casino operates under licence number 0000002 issued by the Tobique Gaming Commission, and continued access depends on your compliance with these terms.

Deposits, withdrawals, and gameplay

Funds must originate from a payment method held in your own name, and all withdrawal requests are subject to identity and source-of-funds checks before release.

Game results are determined by independently tested random number generators, and once a bet is confirmed it cannot be reversed except where a technical fault is proven.

We may suspend transactions we reasonably suspect to be linked to fraud, money laundering, or breach of these conditions while an investigation is carried out.

Bonuses and promotional offers

Every promotion carries its own eligibility criteria, wagering requirements, and expiry window, all of which are published alongside the offer at FortunePlay Casino.

Attempting to exploit an offer through duplicate registrations, collusion, or manipulation of bonus mechanics may lead to forfeiture of the bonus and any associated winnings.

Service availability, liability, and disputes

Access to the platform may be interrupted for scheduled maintenance, security measures, or legal reasons, and we do not guarantee uninterrupted availability of any single game.

If a disagreement arises, please raise it first with our support team so a documented complaint can be logged; unresolved matters may then be escalated to the Tobique Gaming Commission under the timelines set by our licence and applicable law.